Examples of this may include when:

• you have had a fire or flood at home
• you've lost money
• an unexpected situation has occurred
• you're a victim of domestic abuse and you need help with things like moving away from an abuser
• you're a grandparent or other relative who has taken over caring for a child, and you're waiting on a transfer of benefits
• you're facing a gap in your normal income because of a redundancy or change at work
• you have just been released from prison

Your income

To get a Crisis Grant you need to be on a low income - this doesn't mean you need to be on benefits.

What counts as a low income?

We determine what constitutes a low income. As a guide, if you're on one of the benefits below, or your income is about the same as someone who is, we would consider that you have met the condition of being on a low income:

• Income Support
• Pension Credit
• Jobseeker's Allowance (JSA) - Income based
• Employment and Support Allowance (ESA) - Income based
• Universal Credit

What help will I get?

If you do get a Crisis Grant, will look at helping you with your most urgent living costs. These include:

• food
• heating costs for pre-payment meters