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Disabled card

Introduction

The card is available if you are resident in Scotland and have a disability.

Eligible disabled people of fare-paying age (aged five and over) who meet the qualifying criteria, can travel for free, at any time, on any local bus service or scheduled long-distance coach service. The card also entitles you to cheaper fares on First ScotRail trains and the Glasgow Subway. 

The National Entitlement Card scheme also allows for free travel for companions where required by eligible disabled people of any age (including children under 5). 

This card and its application process are managed by Strathclyde Partnership for Transport (SPT). Find out more about applying for a card. For enquires and eligibility information, please contact SPT

As well as using the card for concessionary travel, you can use it for leisure and library services. You should advise leisure and libraries staff that you have a NEC and they will set it up for you to access the service. 

Full scheme eligibility criteria can be found Eligibility and Conditions for the 60+ or Disabled Traveller.

Companions

The National Entitlement Card scheme also allows for free travel for companions where required by eligible disabled people of any age (including children under 5). 

Companions can make travel much easier, helping you to get on and off buses, carrying shopping and communicating with the driver. You can stay free and mobile, while making full use of your NEC. 

Companions can travel for free with all NEC holders that have this logo on their card.

Your companion and journey can vary, but your companion can only travel for free when they are with you. You are not obliged to travel with a companion, but the entitlement is there for when you need it. 

Please note that companions must be aged 5 or over. 

Eligibility

Your companion is entitled to travel for free if you meet one of the following criteria: 

  • You live in a care/residential home or hospital and are eligible for the higher or middle rate of the care component of Disability Living Allowance, or Personal Independence Payment or Attendance Allowance. In many cases, DWP benefit may be suspended whilst someone is in care or hospital - in that case, you can provide a letter from the hospital/care home confirming that you live there and receive 24-hour care. 

  • You receive the higher or middle rate of the care component of Disability Living Allowance. 

  • You receive the standard or enhanced rate of daily living component of Personal Independence Payment. 

  • You receive Attendance Allowance. 

  • You are registered as severely sight impaired (blind). 

  • You receive war pensions constant attendance allowance. 

If you receive Attendance Allowance, the daily living component of Personal Independence Payment, Disability Living Allowance under the higher/middle rate of care or live in a care or residential home or hospital, you'll need a letter to confirm your eligibility. For details on getting your letter, please contact the disability benefits helpline

If you are registered as severely sight impaired (blind), please provide a copy of your registration certificate.

Page last updated:
05 May 2022

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