Residents can make a request online, any time that suits day or night.

The form is part of a new system for managing the council’s debt advice service and provides a confidential, accessible way to digitally sign required paperwork, upload evidence and receive correspondence.

To complete the form, residents must use a Myaccount, which is quick and easy to set up and allows residents to access a number of services including reporting a housing or bin issue and booking a special uplift. For more information visit our Debt Advice web page.

“This year has been an extremely challenging time for local people, with the cost-of-living crisis, especially for those on low incomes and we do not want them to suffer any longer than they need to,” said Alison Gordon, Chief Social Work Officer.

“With the launch of the new online debt advice system, residents can now access that support much easier and quicker and a time that suits them.”

Our debt advice service is free, confidential, and available to all North Lanarkshire residents. The advice provided is impartial and non-judgmental with privacy and data protection guidelines always followed.

For urgent support if you are facing eviction or repossession within the next 72 hours, please call us on 01698 332551 or visit Out-of-hours support | North Lanarkshire Council.