We now rely so much on our computers, phones, and internet for everything from connecting with friends and family to shopping. Many of us take these devices for granted, but for some of our elderly tenants across retirement complexes in North Lanarkshire they do not have access to these items.
Thankfully help is on hand at the weekly digital drop-in at Lorne Garden Retirement Complex in Salsburgh. Four local elected members visited some of the tenants who have received brand new iPad, thanks to a project developed through the council.
The project has been funded through Connecting Scotland and the council was awarded 200 devices and MiFi boxes to support the project. It was partnership project with our Housing Solutions, service integrator partner Agilisys and Digital NL’s Driving Digital Locally campaign. The devices were allocated to retirement complexes throughout North Lanarkshire.
The drop-in is run by the Retirement Officer Audrey Johnstone, who also acts as their digital champion. She said, “We run the sessions every Tuesday in our communal area. They get a tea, coffee and a biscuit - it is going really well. We have about six or seven tenants coming each week and we have set up a buddy system, and they are learning to share their skills. You don’t have to be a digital expert; we are building up a relationship to increase their confidence and help them use their device.”
One tenant who attends regularly and has received a new iPad is Nina Laird. She had limited skills using her old laptop and said, “I have family in Australia and used my laptop to Skype them, but since I have attended this weekly session, I have been practicing my facetiming skills on my neighbours and I am able to facetime and send messages to family on my ipad.”
Nina is not alone; her neighbour John Bergin is also enjoying his new iPad and said, “There is no pharmacy in Salsburgh, with the help of Audrey, I registered with my GP online and now order my prescriptions online and they are delivered to my house, which is a great help to me.”
Another visitor to the session is tenant Janette Carson, who loves to shop and loves her new iPad. She said, “I come along every week to the session and enjoy sharing my skills with my neighbours showing them how to download games and other apps. I also have two grandchildren who I can now facetime and catch up with them more often.”
Councillor Kenneth Duffy, Convener of the Transportation and Digitisation Committee said, “The aim of this programme is to give our elderly tenants the ability to connect with their friends and family on a regular basis and improve their happiness and overall wellbeing. As more and more services are going online, its vital that everyone has access to these services and therefore they need the skills to be able to access them confidently.”