Pay a bill

Rent, council tax, business rates, home insurance and home care

Your rent matters

Pay a bill online using our secure payments service.

You can also pay a bill by direct debit, telephone, post or in person.

Direct Debit

If you pay your council tax by Direct Debit you can choose to make payment on either the 7th, 14th, 21st or 28th of the month. This provides a degree of flexibility as to when the monthly payment of council tax is made.

Direct debit is an effective and easy way to pay your regular bills, as it is all done automatically by your bank. Setting up your direct debit could not be easier. We can set it up over the telephone, as follows:

  • Council tax - freephone 0800 163491
  • Building insurance - telephone 01698 302245
  • Business rates - telephone 01698 403903
  • You will need your bank details

Alternatively, you can download the pdf icon Council tax [48kb] and pdf icon Rent [69kb] direct debit mandate forms. Find out more about paying your rent.


If you have a debit or credit card you can now pay 24-hours a day with our new automated telephone service - call 01698 403130.


You can send a cheque or postal order to:

The Executive Director of Finance and Customer Services
PO Box 9060
Motherwell ML1 1PN

We advise you to securely attach your payment to the tear-off voucher from your payment book or clearly print your name, address and customer reference number on the back of the cheque.

In person

You can visit any branch of the Municipal bank to make your payment by cheque, postal order, cash, or credit/debit card.

Opening times for the Municipal Bank are:

  • Monday, Tuesday and Thursday, 9am to 4.30pm
  • Wednesday, 10am to 4.30pm
  • Friday, 9am to 4pm

Please use the 'contact us' box if you have any questions. For more information, see 'related pages', 'downloads' or 'other useful websites'.

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