Please note, for ongoing instances of antisocial behaviour, particularly noise issues, call our 24/7 number 0300 123 1382 to allow us to witness and tackle this behaviour.

Reporting antisocial behaviour

We have a central reporting service that can be accessed 24-hours-a-day by calling 0300 123 1382

Call handlers answering calls will provide appropriate advice and assistance, and if deemed necessary, arrange for an Antisocial Response Officer and/or Police Scotland to carry out a visit to witness incidents and take any required action.

Each locality also has an Antisocial Response Team who will carry out investigations following initial reports and use all powers available to deal with antisocial behaviour sensitively and effectively.

During specific days of the week the service will also have a Night Time Response Team who will be available to assist those experiencing antisocial behaviour at the time it occurs.

The service provided at specific times is described below:

Day of Week

Daytime Service

Out of Hours Service

Pro-active Response Team

Monday

08:45 - 16:45

16:45 - 08:45

-

Tuesday

08:45 - 16:45

16:45 - 08:45

-

Wednesday

08:45 - 16:45

16:45 - 08:45

-

Thursday

08:45 - 16:45

16:45 - 08:45

18:45 - 03:00*

Friday

08:45 - 16:15

16:15 - 00:00

18:45 - 05:00*

Saturday

-

24 hours

18:45 - 05:00*

Sunday

-

24 hours

18:45 - 03:00*

*During the above hours our proactive team of Anti Social Response Officers will be available to assist residents experiencing antisocial behaviour, offering a range of service including witnessing, intervention, reassurance patrols, home visits and other proactive duties.

At all other times outwith office hours, telephone advice and assistance will be provided by call handlers with Police Scotland intervention if and when required.

Please remember, if there is an immediate danger or you think that a crime is being committed you should always call the Police in the first instance on 999 for emergencies or 101 for non emergencies.

Please use the 'contact us' box if you have any questions. For more information, see 'related pages', 'downloads' or 'other useful websites'.

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