Please note - we do not have a general policy in relation to hardship relief and, each individual case is assessed on its own merits.
Rates relief
Contents
- Rates relief
- Retail, Hospitality, Leisure and Aviation (RHLA) relief
- Small Business Bonus Relief
- Small Business Bonus Transitional Relief
- Empty Property Relief
- Fresh Start Relief
- Enterprise Area Relief
- Day Nursery relief
- Business and Growth Accelerator relief/New and Improved relief
- Charity Relief
- Sports Relief Licensed
- Sports Unlicensed Relief
- Community Amateur Sports Club Relief
- Transitional Relief - New Entries within Parks
- Disabled Persons Relief
- Renewable Energy Generation Relief
- Hardship Relief
- Rural relief
- District Heating Relief
- Fibre Infrastructure Relief
- Revaluation and Revaluation Transitional Relief
Hardship Relief
We recognise that major incidents can have a significant impact on businesses and their ability to pay rates. In these circumstances, hardship rate relief may be available to affected businesses. Hardship relief can only be awarded in exceptional circumstances.
To be eligible for Hardship Relief
Before any hardship relief can be awarded the council would firstly consider if, exceptional circumstances exist and secondly if, as a direct result of these circumstances, your business would suffer and this would have an effect on the local community, if rates were not remitted.
Generally the following circumstances will not be considered as exceptional for the purposes of hardship relief:
- a general market downturn
- external market conditions
- energy costs
- insurance costs
- increased interest rate
- transportation costs
- increased competition
How do I apply?
To apply for this relief, email the Revenues Team businessrates@northlan.gov.uk or call 01698 403213 for an application to be issued.
Or,
View and manage your non-domestic rates account online (see below).
Register for secure access to your business rates account online.
View your information at any time without needing to keep track of or store paper bills.
Remember - if you are granted relief and the circumstances that led to that relief change, you must tell us.