Information for residents who wish to install their own CCTV or smart door bells.
Domestic CCTV and Smart Doorbells
Everyone has the right to protect themselves and their property, and CCTV systems and smart doorbells are now becoming a very popular way to do this. If you are thinking of using one, you need to make sure you do so in a way that respects other people’s privacy and their rights.
If you set up your system to capture only images within the boundary of your property, data protection laws will not apply to you.
However, if your system captures images of people outside the boundary of your property, the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 will apply. Examples may include a common stairwell within a block of flats, a neighbour’s garden or a public footpath.
Should you install either of these systems, it is your responsibility to make sure you are familiar with the current guidance and legislation. Failure to comply with any legal obligations can result in a fine or affected individuals could pursue a civil action against you for compensation.
Further guidance on the use of domestic CCTV, including smart doorbells, can be obtained from the Information Commissioner’s Office (ICO). The ICO are the independent authority set up to uphold information rights in the public interest. Any enquiries or complaints in relation to the use of CCTV should be directed to the ICO as we have no remit in dealing with these types of issues.
However, if you are in dispute with a neighbour about their use of CCTV, you may want to consider using our Mediation Service, to help resolve the matter.
If you are a council tenant and wish to use CCTV or a smart doorbell you may need to request permission. Permission only needs to be requested if the device fittings penetrate the external fabric of the building or electrical works are required. We suggest that you contact your local housing office for advice if you are unsure.
In addition to CCTV, there are other ways to help protect your home. Police Scotland provides useful information and basic steps that can be taken to increase security and protect your home.
