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Festive holiday arrangements

Details of how our services are operating over the festive period, including registration offices, social work services and bin collections.

Festive bin collections and holiday arrangements

Changes to bin collection dates and council services over the Christmas and New Year holidays.

Due to public holidays, there will be no waste collections on Wednesday 25 and Thursday 26 December 2024 and Wednesday 1 January and Thursday 2 January 2025.

If your kerbside waste and recycling collections are scheduled to take place on those dates, see the table below for information on when you should present your bin for uplift:
Scheduled collection date When to present your bin
Wednesday 25 December Monday 23 December
Thursday 26 December Tuesday 24 December
Wednesday 1 January Monday 30 December
Thursday 2 January Tuesday 31 December

Please present your bin by 7am on the morning of collection and remember that it may be collected at a different time from usual.

Food/garden collections

There will be no food/garden collections between Monday 23 December 2024 and Sunday 5 January 2025. Please do not present your brown bin for collection during this period; wait until your first scheduled collection after 5 January.

Special uplifts

There will be no special uplift service between Monday 23 December 2024 and Sunday 5 January 2025.

Christmas trees

Real Christmas trees (with all decorations removed) can be disposed of free of charge at your nearest Household Waste Recycling Centre. Please don’t present trees beside your wheeled bin as they will not be uplifted.

Recycling centres

All Household Waste Recycling Centres will close at the earlier time of 2pm on 24 and 31 December 2024. Last entry on these days will be 1.50pm. Centres will be closed on Wednesday 25 December 2024 and Wednesday 1 January 2025.

Our centres are always very busy at this time of year, especially at peak times between 10am and 2pm, so please be aware that traffic management will be in place.

Festive recycling

Wrapping paper and cards, batteries, bottles, foil, and leftovers - so much of your festive waste can be recycled.

Find tips for recycling these and more from Zero Waste Scotland.

Visit out website for information on what you can recycle at home.

Holiday arrangements and helpline numbers

Council offices, including First Stop Shops and Cash Offices, will be closed from Wednesday 25 December 2024 until Friday 3 January 2025

There are some exceptions, such as Registration Offices. Information and services can be accessed online or by calling the contact numbers below.

Registration services

Registration staff will be available to contact to register deaths remotely, with no face-to-face appointments being taken, by calling the following numbers on the specified dates.

  • The Motherwell Registration Office will be available on Friday 27 December from 9am until 4pm on 01698 302206.
  • The Airdrie Registration Office will be available on Monday 30 December from 9am until 4pm on 01236 758080.
  • The Airdrie Registration Office will be available on Tuesday 31 December from 9am until 4pm on 01236 758080.

Please note that due to statutory timescales only death registrations are being carried out.

For emergency registrations please contact the Registration Service out-of-hours number on 07985 330371.

Social work services

Social Work locality offices can be contacted from 8.45am to 4.15pm on Friday 27 December and from 8.45am to 4.45pm on Monday 30 and Tuesday 31 December on these numbers:

Airdrie – 01236 757000

Bellshill – 01698 346666

Coatbridge – 01236 622100

Cumbernauld – 01236 638700

Motherwell – 01698 332100

Wishaw – 01698 348200

Restorative Justice – 01698 524940

Justice HQ Wishaw – 01698 403984

From 23 to 27 December 2024 and 30 December 2024 to 2 January 2025, the Social Work Emergency Service (SWES) can be contacted on 0800 121 4114 or Home Support on 0300 555 0408.

Emergency contacts

Housing Repairs (24/7) 0800 678 1166

Social Work Emergency Service 0800 121 4114

Gas/solid fuel heating repairs 0330 202 0444

Homelessness (operating 24/7 from close of business 24 December 2024 to 8.45am on 3 January 2025) 0800 953 2424

Anti-social behaviour (operating normal 24/7 service every day) 0300 123 1382

Telephone payments (24/7) 01698 403130

Scottish Welfare Fund - Crisis Grants & Community Care Grants Customers can apply online or by email at SWF@northlan.gov.uk.

Page last updated:
23 Dec 2024

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