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Details of how our services are operating over the festive period, including registration offices, social work services and bin collections.

Initiative tackles cold calling

This article is more than 1 year old.

9:49am - 12 December 2023
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A No Cold Calling Zone has been set up at Laurel Gardens retirement complex in Chapelhall by our Trading Standards team and Police Scotland.

Signs have been placed in the streets around the complex making it clear that cold callers are not welcome, and they include details to allow residents to report any issues. These will then be investigated.

“The No Cold Calling Zone is designed to allow residents to feel safer in their homes and help prevent doorstep crime,” Councillor Helen Loughran, Convener of the Environment and Climate Change Committee.

“Unscrupulous traders will target vulnerable residents offering services like gardening and roofing, using misleading or aggressive tactics. Any work done is often very expensive, poor quality or left unfinished.

“We work closely with Police Scotland to address doorstep crime and protect our residents.”

Anyone with concerns about rogue traders, should contact Police Scotland on 101 or 999 in an emergency. Scams can also be reported to Advice Direct Scotland helpline on 0808 164 6000 or visit Home - Consumeradvice

Advice from Trading Standards is:

  • Don’t let cold callers do any work on your home.
  • If you think you may need some work doing, get three written quotes from reputable firms.
  • Do not be pressurised into handing over any money or paying money into company bank accounts.
  • Do not make any large payments upfront.

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Page last updated:
12 Dec 2023

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