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Households with financial concerns advised to get help now

This article is more than 11 months old.

9:35am - 11 December 2023
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People with money worries in North Lanarkshire are being urged to get in touch with the council’s Tackling Poverty Team now rather than wait until after the new year.

The festive season can put additional pressure on household budgets but free and confidential help is at hand from the team who can carry out benefit checks, applications, challenge decisions and even represent people at appeals.

“Our team can assist residents throughout North Lanarkshire with welfare benefits and money advice. The team includes a combination of welfare rights staff and debt advisers,” said Councillor Geraldine Woods, Convener of Wellbeing and Tackling Poverty committee.

“They will carry out free and confidential benefit checks on your behalf to make sure you are receiving the benefits to which you are entitled.

“I’ve referred quite a few people to the team myself recently and it’s been great to hear just what a difference they have made to their lives.

“If you are struggling, call the team now on 01698 332551 or email TPTeam@northlan.gov.uk

In the past three years, the Tackling Poverty Team in partnership with other council services generated over £99 million in additional benefit income for the residents of North Lanarkshire. This together with the £22.6m secured by the Citizens Advice Bureau, means that over £121m has been generated by supporting people through the benefits system.

The team forms a key part of the council’s fresh approach to tackling poverty in communities across the area.

The 'Towards a Fairer North Lanarkshire Tackling Poverty Strategy (2023-2026)' reflects a collective commitment from the council and its partners to address the enduring effects of poverty on communities.

The strategy aims to diminish the impact of inequality and inequity by providing support to families who are faced with challenges in meeting basic needs.

To address these challenges locally, the refreshed Tackling Poverty Strategy sets out four key priorities:

  • Increasing income via employment
  • Maximising income via social security benefits
  • Reducing the cost of living for multi-generations of families
  • Holistic support (through working with partners to provide integrated and holistic support for parents to enter employment, improve their wider wellbeing and engage with the drivers of poverty).

Crucial to the success of the strategy is close collaboration between council services and key partners, including NHS Lanarkshire, Police Scotland, Scottish Fire and Rescue Service, and others.

Councillor Geraldine Woods added: “Tackling poverty in our communities does not fall on the shoulders of one agency. Along with our partners, we are fully committed to tackling poverty and inequality and our new strategy sets out our approach to supporting people who need it most in our communities.

“It will work alongside the Local Child Poverty Action Report which will provide support to children and young people.

“The Wellbeing and Tackling Poverty Committee will strive to ensure that the aims and objectives of the strategy and action plan are met and address the challenges that our residents, council services, the third sector and other partners over the next three years.”

The report notes that “the global pandemic, a cost-of-living crisis, and high levels of deprivation, continues to acutely affect inequality and poverty in North Lanarkshire, impacting the most vulnerable in North Lanarkshire’s communities”.

In recent years the proportion of children in North Lanarkshire living in poverty has fallen from 25.2% to 23.2%. However, one in four children in the area continue to live in poverty, which is higher than the national average of one in five children.

Councillor Jim Logue, leader of North Lanarkshire Council, said: “We have seen significant progress in tackling poverty in recent years, including improved housing provision, creating new community hubs and attracting investment to increase employment opportunities.

“In addition, more young people are moving on to positive destinations after they leave school than ever before and average earnings in North Lanarkshire are now above the Scottish and UK averages for the first time.

“While there is still a long way to go to making our communities poverty-free, these successes, delivered against a backdrop of high levels of deprivation, a cost-of-living crisis and during a global pandemic, have led to more sustained positive outcomes for children, communities, and the economy across North Lanarkshire, transforming lives and prospects of people who live here.”

Other key achievements over the last three years include:

  • For the first time ever the gross weekly pay for residents is now higher than the national average – an increase of 10%
  • We now have 123 employers accredited for paying the living wage.
  • The number of people claiming employment-related benefits decreased by almost 48% from 14,195 as of December 2020 to 7,420 as at December 2022 and this claimant count is now lower than pre-pandemic levels.
  • North Lanarkshire Child Payment (£125) has been made to 11,979 children from 7396 families who receive free school meals and/or school clothing grant, including nursery children.
  • Over 6000 applications made for the £150 fuel hardship payment.

Pensioner Fuel Grant was paid to over 8000 households with each receiving a payment of £100 to assist with the increasing fuel bills.

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Page last updated:
11 Dec 2023

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