Consultation events are the talk of the town

Tenants tell us 'Housing Matters'


Our 'Housing Matters' events saw tenants and residents from across North Lanarkshire get involved and find out more about housing services.

Over 110 people came along to the events which were held earlier this month - one in the north area, Gartlea Community Centre, Airdrie and the second one in the south, at Daisy Park Community Centre, Motherwell.

This year's events marked a change in format from the usual tenant conference and were very well received.

Echoing this view was Mrs Jean Henderson, from Motherwell. She said: "I thought today's event was really good, I liked the fact that it was different from previous conferences. I spoke to lots of people and found the networking invaluable."

By being part of these participation events tenants have a chance to share experiences, talk about the issues and priorities that matter to them and gives them the chance to speak directly to the staff delivering these services.

Some of the areas discussed were the sheltered housing review; tenant participation; repairs service; new build programme; environmental services and outlining our plans for the future.

Opening the Motherwell event, was Councillor Olivia Carson, Vice Convener and opening the Airdrie event, was Councillor Allan Graham, Convener of Enterprise and Housing.

Councillor Graham said: "It's always great to speak directly with tenants and residents using our services. To gauge first-hand the positives and sometimes negatives, gives us valuable feedback that allows us to further develop services or shape them differently to improve these.

"I was really excited by the new format - it was good to have an event in the north and south, hopefully increasing the opportunity available for tenants to get involved. I look forward to reading the event evaluation in detail and being part of future tenant participation events. I would urge tenants to find out more about getting involved in housing services."

Initial feedback from both events told us that building new homes was the top priority for additional rent spend. Networking NL was also mentioned as one of the highlights, as well as the input from North Lanarkshire Council's new chief executive, Des Murray, who outlined the vision for North Lanarkshire's communities and Tracy Lennon Tenant Participation Manager who detailed the opportunities available for tenants to get involved.

And in terms of collecting future content a variety of suggestions were put forward so lots to choose from for the future.

Tracy Lennon said: "There are exciting times ahead for North Lanarkshire's tenants and those attending our events were really keen to engage and be part of discussions. Involving tenants is key to everything we do and there are so many ways to do this either through tenant-led walkabouts, surveys and social media. Find out more and get involved."

Thanks to the event sponsors, Mears and Saltire, who also provided prize hampers to the garden award winners.

You can contact our tenant participation team by calling 01698 302565 or clicking on the related pages.

A to Z of services