Housing Annual Performance Report for 2018-19

The Annual Performance Report to tenants is designed to keep tenants, service users and other customers informed of our performance and how we are progressing towards meeting the Outcomes of the pdf icon Scottish Social Housing Charter [303kb] (SSHC).

North Lanarkshire Council, in conjunction with tenant representatives and the North Lanarkshire Federation of Tenants and Residents have developed the latest annual performance report. 

To accompany this report we have produced a video and a pdf icon booklet [3Mb] with information on how we have performed compared to last year and against the Scottish Local Authority average.

How is North Lanarkshire Council performing as a landlord?

Accessing the links below will show our performance over the range of outcomes for the SSHC, not only over the last year but over the full term of the Charter from 2013/14 to 2018/19, highlighting our successes and achievements as well as identifying areas where improvements to the service are required or have been carried out.


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