Help with fuel bills and heating your home

Payments and grants to help the over 60s stay warm

Cold Weather Payments

Cold weather payments can help people who are in receipt of certain benefits with additional heating costs during the winter period. The 2018/19 scheme starts on 1 November 2018. A payment of £25 for each seven-day period when your local temperature is either recorded as, or forecast to be, an average of zero degrees Celsius or below between 1 November 2018 and 31 March 2019.

You don't need to apply. If you are eligible to receive a cold weather payment, you'll be paid it automatically into the same bank or building society account as your benefit payments. For further information please contact Home Energy Scotland on 0808 808 2282 or visit the Cold Weather Payments page on the www.gov.uk website.

Winter Fuel Payments

If you were born on or before 5 August 1953 you could get between £100 - £300 tax-free to help pay your heating bills.

The amount of money you receive depends on your circumstances during the qualifying week. The qualifying week for 2018/19 was 17 September 2018 to 23 September 2018.  You will receive a letter informing you how much money you'll get and an estimated payment date. Most payments are made between November and December.

For further information please contact Home Energy Scotland on 0808 808 2282 or visit the Cold Weather Payments page on the www.gov.uk website.

Benefits check

We can also run a complete and confidential benefits check to make sure that you are getting every payment to which you are entitled. We can even help you with your claim. Contact your local social work office for more information.

Energy efficiency measures

Depending on your circumstances, you could get help from the Scottish Government or energy companies to make your home warmer and cheaper to heat. For example, you could qualify for a new boiler or loft and cavity wall insulation. 

If you're an owner occupier or a registered private sector or registered social landlord you could benefit from an interest-free loan through the HEEPs Loan Scheme. For further information contact Energy Saving Trust on 0808 808 2282.

Warm Home Discount Scheme

For winter 2018/18, you could get a £140 discount on your electricity bill. The money is not paid to you; it's a one-off discount on your electricity bill, usually between September and March.  You may qualify for the discount if, on 8 July 2018, all of the following applied:

  • Your supplier was part of the scheme;
  • Your name (or your partner's) was on the bill; and
  • You were in receipt of the Guarantee Credit element of Pension Credit (even if you receive Savings Credit as well).

You'll receive a letter by 7 December 2018 telling you how to get the discount if you qualify.

Your letter will say if you need to call a helpline by 28 February 2019 to confirm your details.

Your electricity supplier will apply the discount to your bill by the end of March 2019.

If you didn't get a letter

Contact the Warm Home Discount Team if you didn't get the letter and both of the following apply:

  • you get the Guarantee Credit element of Pension Credit
  • you think you qualify

Warm Home Discount Scheme
Telephone: 0345 603 9439
Monday to Friday, 8:30am to 4:30pm
Find out about call charges

For any other queries about the scheme, contact your electricity supplier.

If you don't qualify

You may be able to apply directly to your electricity supplier for help if you don't qualify because you don't get the Guarantee Credit element of Pension Credit but:

  • you're on a low income
  • you get certain means-tested benefits

Check with your supplier to see if you're eligible and how to apply.


Stay in touch

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