Easy steps to take if your home and property is at risk 

Ensure all windows to your property are secure

Close over all windows throughout your home.

Move garden furniture into sheds/garages

Remember to secure or move patio furniture and trampolines to sheltered areas and smaller items into garages and sheds.

Check your drains

Leaves and debris blocking drains around your house are the most likely cause of flash flooding in your home. A few minutes making sure your drains are clear, could make a big difference.

If you notice that public drains in your street are not clearing and appear to be blocked, call us on 0345 143 0015

Lock and secure outhouse doors in communal areas

Locking shed and greenhouse doors, and making sure they are well secured will help prevent them being damaged. Ensure doors to common areas are closed over.

Take extra care when opening entrance and exit doors to your property or block to avoid potential damage by the high winds.

Secure any loose fence panels

It's worth securing fence panels and gates to prevent them causing damage to your property.

Secure wheelie bins

Make sure bins are presented for collection securely to avoid waste spreading across roads and footpaths.

Make sure all large items being presented for uplift are appropriately secured until the actual collection date.

Report incidents of missing or dangerous roof tiles or slates or roof leaks immediately

We will arrange a temporary repair to be carried out until a full repair can be arranged

By taking these simple steps, you can hopefully avoid any unwanted disruption to your home during periods of adverse weather.

Should you experience any damage to your property, please contact our Customer Contact Centre on 0800 678 1166. Please note, we experience high levels of enquires during these periods.