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Discounts and exemptions

Person in hospital or care home

You may qualify for a discount or exemption on your council tax if you or a member of your household is in hospital or in a care home. There is no time limit on this type of relief.

You must apply for this exemption or discount as this is not an automatic award.

Who can apply?

You can apply if you, or a member of your household have:

  • moved into a care home on a permanent basis.
  • been, or expect to be in hospital for at least 52 weeks.

Amount of discount you may be eligible for

You may qualify for:

  • 25% discount if one adult resident remains in the property.
  • 100% exemption if the property has been left unoccupied.

This discount reduces your council tax, water and sewage charges.

Required documentary evidence

  • confirmation of the hospitalisation from the liable person, representative or agent; and
  • confirmation from the hospital or care provider, along with their establishment stamp.

How do I apply?

To apply for this discount, sign in or register on our Open Portal online account:

We periodically review all exemptions and discounts to confirm eligibility.

Please submit the necessary supporting evidence for your application. Failure to provide the requested documentation may result in the assessment of your application being delayed or rejected. 

If you are granted a discount or exemption and the circumstances that led to that award change, you must tell us.

Page last updated:
05 Sep 2024

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