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The information links take you to the Business Companion website which contains impartial free information, and is Government-backed.
The content on Business Companion is written and verified by expert contributors, but is not designed to be a replacement for professional advice and is intended only for guidance; only the courts can give an authoritative interpretation of the law.
This site is backed by the Charted Institute of Trading Standards.
- Alternative dispute resolution
- Package travel and holidays
- Consumer contracts: on-premises sales
- Consumer contracts: distance sales
- Unfair contract terms
- Digital content
- Consumer protection from unfair trading
- The supply of services
- The sale and supply of goods
- Accurate descriptions
- Returns policies
- Mixed contracts
- One-day and occasional sales
- Consumer contracts: off-premises sales
- Letting agents and property management