We can consider an additional bin collection for residents who, due to a health condition, produce additional waste related to their condition and can no longer manage their waste collection.

This additional collection service would be a weekly uplift of your general waste bin regardless of the recycling week. 

This means the resident would continue to present their recycling bins in line with their collection calendar along with their general waste bin every week.

However, when it's general waste collection week, they would only present their one general waste bin.

How to apply

To apply for this service you must provide a copy of a letter from a health or care professional for example, your district nurse or social worker.

If you would like to apply for this service on behalf of another person, you will still require a letter from a health or care professional. Please call us on 0345 143 0015. 

Please note, the letter must be written on NHS or Health and Social Care Partnership headed paper detailing the resident’s name and address. Details of the medical condition are not necessary on this letter, only that the resident would benefit from this service in the professional's opinion.

The additional waste collection service is reviewed every two years. Please tell us if your circumstances change within that time and you no longer require the service.